TY  - JOUR
AU  - Tekić, Jasmina
AU  - Majstorović, Vidosav
AU  - Marković, Dejan
PY  - 2015
UR  - https://smile.stomf.bg.ac.rs/handle/123456789/2036
AB  - Introduction Models of excellence are considered a practical tool in the field of management that should help a variety of organizations, including dental, to carry out the measurement of the quality of provided services, and so define their position in relation to excellence. The quality of healthcare implies the degree within which the system of healthcare and health services increases the likelihood of positive treatment outcome. Objective The aim of the present study was to define a model of excellence in the field of dental healthcare (DHC) in the Republic of Serbia and suggest the model of DHC whose services will have the characteristics of outstanding service in the dental practice. Methods In this study a specially designed questionnaire was used for the assessment of the maturity level of applied management regarding quality in healthcare organizations of the Republic of Serbia. The questionnaire consists of 13 units and a total of 240 questions. Results The results of the study were discussed involving four areas: (1) defining the main criteria and sub-criteria, (2) the elements of excellence of DHC in the Republic of Serbia, (3) the quality of DHC in the Republic of Serbia, and (4) defining the framework of the model of excellence for the DHC in the Republic of Serbia. The main criteria which defined the framework and implementation model of excellence in the field of DHC in Serbia were: leadership, management, human resources, policy and strategy, other resources, processes, patients' satisfaction, employee's satisfaction, impact on society and business results. The model had two main parts: the possibilities for the first five criteria and options for the other four criteria. Conclusion Excellence in DHC business as well as the excellence of provided dental services are increasingly becoming the norm and good practice, and progressively less the exception.
AB  - Uvod Modeli izvrsnosti se smatraju praktičnim alatom u oblasti upravljanja koji treba da pomogne različitim organizacijama, pa i stomatološkim, da same izvrše merenje nivoa kvaliteta pruženih usluga i tako definišu gde se nalaze u odnosu na izvrsnost. Kvalitetna zdravstvena zaštita podrazumeva stepen u kojem sistem zdravstvene zaštite i zdravstvena usluga povećavaju verovatnoću pozitivnog ishoda lečenja. Cilj rada Cilj istraživanja bio je da se definiše model izvrsnosti za oblast stomatološke zdravstvene zaštite (SZZ) u Republici Srbiji i predloži model organizacije SZZ čija će usluga imati odlike izvrsne usluge u stomatološkoj praksi. Metode rada Za ovo istraživanje korišćen je posebno sačinjen upitnik za ocenu nivoa zrelosti primenjenog upravljanja kvalitetom u zdravstvenim organizacijama u Republici Srbiji. Upitnik se sastojao od 13 celina i 240 pitanja. Rezultati Rezultati istraživanja su razmatrani u četiri oblasti: 1) definisanje glavnih kriterijuma i podkriterijuma; 2) elementi izvrsnosti za SZZ u Republici Srbiji; 3) kvalitet u SZZ Republike Srbije; i 4) definisanje okvira modela izvrsnosti za SZZ u Republici Srbiji. Glavni kriterijumi koji su definisali okvir i primenu modela izvrsnosti u oblasti SZZ u Srbiji bili su: liderstvo, upravljanje ljudskim resursima, politika i strategija, ostali resursi, procesi, zadovoljstvo pacijenata, zadovoljstvo zaposlenih, uticaj na društvo i poslovni rezultati. Model je imao dve osnovne celine: mogućnosti za prvih pet kriterijuma i mogućnosti za ostala četiri kriterijuma. Zaključak Izvrsnost u poslovanju SZZ, kao i izvrsnost pruženih stomatoloških usluga, sve više postaje pravilo i dobra praksa, a sve manje izuzetak.
PB  - Srpsko lekarsko društvo, Beograd
T2  - Srpski arhiv za celokupno lekarstvo
T1  - Applying the model of excellence in dental healthcare
T1  - Primena modela izvrsnosti u stomatološkoj zdravstvenoj zaštiti
VL  - 143
IS  - 1-2
SP  - 56
EP  - 62
DO  - 10.2298/SARH1502056T
ER  - 

@article{
author = "Tekić, Jasmina and Majstorović, Vidosav and Marković, Dejan",
year = "2015",
abstract = "Introduction Models of excellence are considered a practical tool in the field of management that should help a variety of organizations, including dental, to carry out the measurement of the quality of provided services, and so define their position in relation to excellence. The quality of healthcare implies the degree within which the system of healthcare and health services increases the likelihood of positive treatment outcome. Objective The aim of the present study was to define a model of excellence in the field of dental healthcare (DHC) in the Republic of Serbia and suggest the model of DHC whose services will have the characteristics of outstanding service in the dental practice. Methods In this study a specially designed questionnaire was used for the assessment of the maturity level of applied management regarding quality in healthcare organizations of the Republic of Serbia. The questionnaire consists of 13 units and a total of 240 questions. Results The results of the study were discussed involving four areas: (1) defining the main criteria and sub-criteria, (2) the elements of excellence of DHC in the Republic of Serbia, (3) the quality of DHC in the Republic of Serbia, and (4) defining the framework of the model of excellence for the DHC in the Republic of Serbia. The main criteria which defined the framework and implementation model of excellence in the field of DHC in Serbia were: leadership, management, human resources, policy and strategy, other resources, processes, patients' satisfaction, employee's satisfaction, impact on society and business results. The model had two main parts: the possibilities for the first five criteria and options for the other four criteria. Conclusion Excellence in DHC business as well as the excellence of provided dental services are increasingly becoming the norm and good practice, and progressively less the exception., Uvod Modeli izvrsnosti se smatraju praktičnim alatom u oblasti upravljanja koji treba da pomogne različitim organizacijama, pa i stomatološkim, da same izvrše merenje nivoa kvaliteta pruženih usluga i tako definišu gde se nalaze u odnosu na izvrsnost. Kvalitetna zdravstvena zaštita podrazumeva stepen u kojem sistem zdravstvene zaštite i zdravstvena usluga povećavaju verovatnoću pozitivnog ishoda lečenja. Cilj rada Cilj istraživanja bio je da se definiše model izvrsnosti za oblast stomatološke zdravstvene zaštite (SZZ) u Republici Srbiji i predloži model organizacije SZZ čija će usluga imati odlike izvrsne usluge u stomatološkoj praksi. Metode rada Za ovo istraživanje korišćen je posebno sačinjen upitnik za ocenu nivoa zrelosti primenjenog upravljanja kvalitetom u zdravstvenim organizacijama u Republici Srbiji. Upitnik se sastojao od 13 celina i 240 pitanja. Rezultati Rezultati istraživanja su razmatrani u četiri oblasti: 1) definisanje glavnih kriterijuma i podkriterijuma; 2) elementi izvrsnosti za SZZ u Republici Srbiji; 3) kvalitet u SZZ Republike Srbije; i 4) definisanje okvira modela izvrsnosti za SZZ u Republici Srbiji. Glavni kriterijumi koji su definisali okvir i primenu modela izvrsnosti u oblasti SZZ u Srbiji bili su: liderstvo, upravljanje ljudskim resursima, politika i strategija, ostali resursi, procesi, zadovoljstvo pacijenata, zadovoljstvo zaposlenih, uticaj na društvo i poslovni rezultati. Model je imao dve osnovne celine: mogućnosti za prvih pet kriterijuma i mogućnosti za ostala četiri kriterijuma. Zaključak Izvrsnost u poslovanju SZZ, kao i izvrsnost pruženih stomatoloških usluga, sve više postaje pravilo i dobra praksa, a sve manje izuzetak.",
publisher = "Srpsko lekarsko društvo, Beograd",
journal = "Srpski arhiv za celokupno lekarstvo",
title = "Applying the model of excellence in dental healthcare, Primena modela izvrsnosti u stomatološkoj zdravstvenoj zaštiti",
volume = "143",
number = "1-2",
pages = "56-62",
doi = "10.2298/SARH1502056T"
}

Tekić, J., Majstorović, V.,& Marković, D.. (2015). Applying the model of excellence in dental healthcare. in Srpski arhiv za celokupno lekarstvo
Srpsko lekarsko društvo, Beograd., 143(1-2), 56-62.
https://doi.org/10.2298/SARH1502056T

Tekić J, Majstorović V, Marković D. Applying the model of excellence in dental healthcare. in Srpski arhiv za celokupno lekarstvo. 2015;143(1-2):56-62.
doi:10.2298/SARH1502056T .

Tekić, Jasmina, Majstorović, Vidosav, Marković, Dejan, "Applying the model of excellence in dental healthcare" in Srpski arhiv za celokupno lekarstvo, 143, no. 1-2 (2015):56-62,
https://doi.org/10.2298/SARH1502056T . .

TY  - JOUR
AU  - Mandinić, Zoran
AU  - Vulićević, Zoran
AU  - Beloica, Miloš
AU  - Radović, Ivana
AU  - Mandić, Jelena
AU  - Carević, Momir
AU  - Tekić, Jasmina
PY  - 2014
UR  - https://smile.stomf.bg.ac.rs/handle/123456789/1920
AB  - One of the main objectives of contemporary dentistry is to preserve healthy tooth structure by applying techniques of noninvasive treatment. Air abrasion is a minimally invasive non mechanical technique of tooth preparation that uses kinetic energy to remove carious tooth structure. A powerful narrow stream of moving aluminum-oxide particles hit the tooth surface and they abrade it without heat, vibration or noise. Variables that affect speed of cutting include air pressure, particle size, powder flow, tip's size, angle and distance from the tooth. It has been proposed that air abrasion can be used to diagnose early occlusal-surface lesions and treat them with minimal tooth preparation using magnifier. Reported advantages of air abrasion include reduced noise, vibration and sensitivity. Air abrasion cavity preparations have more rounded internal contours than those prepared with straight burs. This may increase the longevity of placed restorations because it reduces the incidence of fractures and a consequence of decreased internal stresses. However, air abrasion cannot be used for all patients, i.e. in cases involving severe dust allergy, asthma, chronic obstructive lung disease, recent extraction or other oral surgery, open wounds, advanced periodontal disease, recent placement of orthodontic appliances and oral abrasions, or subgingival caries removal. Many of these conditions increase the risk of air embolism in the oral soft tissues. Dust control is a challenge, and it necessitates the use of rubber dam, high-volume evacuation, protective masks and safety eyewear for both the patient and the therapist.
AB  - Jedan od osnovnih ciljeva savremene stomatologije jeste očuvanje zdravog zubnog tkiva primenom preventivnih metoda i tehnika neinvazivnog lečenja. Vazdušna abrazija je minimalno invazivna tehnika preparacije kaviteta koja koristi kinetičku energiju za uklanjanje karijesa. Usmeravanje pravolinijskog mlaza čestica aluminijum- oksida na površinu zuba koja se obrađuje dovodi do abrazije supstrata bez toplote, vibracija i zvuka. Faktori koji utiču na brzinu preparacije uključuju intenzitet vazdušnog pritiska, veličinu čestica abraziva, brzinu protoka čestica, prečnik vrha kanile, veličinu ugla kanile i udaljenost vrha kanile od površine zuba koja se obrađuje. Njena upotreba se savetuje u dijagnostici rane karijesne lezije gleđi na okluzalnim površinama zuba i minimalnoj preparaciji kaviteta. Pojedini autori preporučuju i upotrebu optičkih pomagala. Prednosti tehnike vazdušne abrazije uključuju smanjenje buke, vibracija i operativne osetljivosti, koja je veoma subjektivna i promenljiva kod pacijenata. Kaviteti preparisani vazdušnom abrazijom imaju zaobljene ivice, za razliku od kaviteta preparisanih standardnim tehnikama. To može povećati dugotrajnost postavljenih ispuna, jer se smanjuje mogućnost nastanka njihovog odlamanja, neutralisanjem sila unutrašnjeg napona u poređenju sa stresom koji se javlja kod angularnih preparacija. Primena tehnike vazdušne abrazije je kontraindikovana kod osoba alergičnih na prašinu, obolelih od astme ili hronične opstruktivne bolesti pluća, pacijenata sa postekstrakcionim ranama, parodontopatijom, ortodontskim aparatima ili dubokim karijesom, jer se ovom tehnikom preparacije ne odstranjuje uspešno mekana dentinska struktura. Mnoga ova stanja povećavaju rizik od nastanka vazdušne embolije u mekim oralnim tkivima. Kontrola rasejanja čestica abraziva predstavlja izazov kliničkom stomatologu, a zahteva i primenu koferdama, jakih aspiratora, zaštitnih maski i zaštitnih naočara kako kod pacijenta, tako i kod terapeuta.
PB  - Srpsko lekarsko društvo, Beograd
T2  - Srpski arhiv za celokupno lekarstvo
T1  - The application of air abrasion in dentistry
T1  - Primena vazdušne abrazije u stomatologiji
VL  - 142
IS  - 1-2
SP  - 99
EP  - 105
DO  - 10.2298/SARH1402099M
ER  - 

@article{
author = "Mandinić, Zoran and Vulićević, Zoran and Beloica, Miloš and Radović, Ivana and Mandić, Jelena and Carević, Momir and Tekić, Jasmina",
year = "2014",
abstract = "One of the main objectives of contemporary dentistry is to preserve healthy tooth structure by applying techniques of noninvasive treatment. Air abrasion is a minimally invasive non mechanical technique of tooth preparation that uses kinetic energy to remove carious tooth structure. A powerful narrow stream of moving aluminum-oxide particles hit the tooth surface and they abrade it without heat, vibration or noise. Variables that affect speed of cutting include air pressure, particle size, powder flow, tip's size, angle and distance from the tooth. It has been proposed that air abrasion can be used to diagnose early occlusal-surface lesions and treat them with minimal tooth preparation using magnifier. Reported advantages of air abrasion include reduced noise, vibration and sensitivity. Air abrasion cavity preparations have more rounded internal contours than those prepared with straight burs. This may increase the longevity of placed restorations because it reduces the incidence of fractures and a consequence of decreased internal stresses. However, air abrasion cannot be used for all patients, i.e. in cases involving severe dust allergy, asthma, chronic obstructive lung disease, recent extraction or other oral surgery, open wounds, advanced periodontal disease, recent placement of orthodontic appliances and oral abrasions, or subgingival caries removal. Many of these conditions increase the risk of air embolism in the oral soft tissues. Dust control is a challenge, and it necessitates the use of rubber dam, high-volume evacuation, protective masks and safety eyewear for both the patient and the therapist., Jedan od osnovnih ciljeva savremene stomatologije jeste očuvanje zdravog zubnog tkiva primenom preventivnih metoda i tehnika neinvazivnog lečenja. Vazdušna abrazija je minimalno invazivna tehnika preparacije kaviteta koja koristi kinetičku energiju za uklanjanje karijesa. Usmeravanje pravolinijskog mlaza čestica aluminijum- oksida na površinu zuba koja se obrađuje dovodi do abrazije supstrata bez toplote, vibracija i zvuka. Faktori koji utiču na brzinu preparacije uključuju intenzitet vazdušnog pritiska, veličinu čestica abraziva, brzinu protoka čestica, prečnik vrha kanile, veličinu ugla kanile i udaljenost vrha kanile od površine zuba koja se obrađuje. Njena upotreba se savetuje u dijagnostici rane karijesne lezije gleđi na okluzalnim površinama zuba i minimalnoj preparaciji kaviteta. Pojedini autori preporučuju i upotrebu optičkih pomagala. Prednosti tehnike vazdušne abrazije uključuju smanjenje buke, vibracija i operativne osetljivosti, koja je veoma subjektivna i promenljiva kod pacijenata. Kaviteti preparisani vazdušnom abrazijom imaju zaobljene ivice, za razliku od kaviteta preparisanih standardnim tehnikama. To može povećati dugotrajnost postavljenih ispuna, jer se smanjuje mogućnost nastanka njihovog odlamanja, neutralisanjem sila unutrašnjeg napona u poređenju sa stresom koji se javlja kod angularnih preparacija. Primena tehnike vazdušne abrazije je kontraindikovana kod osoba alergičnih na prašinu, obolelih od astme ili hronične opstruktivne bolesti pluća, pacijenata sa postekstrakcionim ranama, parodontopatijom, ortodontskim aparatima ili dubokim karijesom, jer se ovom tehnikom preparacije ne odstranjuje uspešno mekana dentinska struktura. Mnoga ova stanja povećavaju rizik od nastanka vazdušne embolije u mekim oralnim tkivima. Kontrola rasejanja čestica abraziva predstavlja izazov kliničkom stomatologu, a zahteva i primenu koferdama, jakih aspiratora, zaštitnih maski i zaštitnih naočara kako kod pacijenta, tako i kod terapeuta.",
publisher = "Srpsko lekarsko društvo, Beograd",
journal = "Srpski arhiv za celokupno lekarstvo",
title = "The application of air abrasion in dentistry, Primena vazdušne abrazije u stomatologiji",
volume = "142",
number = "1-2",
pages = "99-105",
doi = "10.2298/SARH1402099M"
}

Mandinić, Z., Vulićević, Z., Beloica, M., Radović, I., Mandić, J., Carević, M.,& Tekić, J.. (2014). The application of air abrasion in dentistry. in Srpski arhiv za celokupno lekarstvo
Srpsko lekarsko društvo, Beograd., 142(1-2), 99-105.
https://doi.org/10.2298/SARH1402099M

Mandinić Z, Vulićević Z, Beloica M, Radović I, Mandić J, Carević M, Tekić J. The application of air abrasion in dentistry. in Srpski arhiv za celokupno lekarstvo. 2014;142(1-2):99-105.
doi:10.2298/SARH1402099M .

Mandinić, Zoran, Vulićević, Zoran, Beloica, Miloš, Radović, Ivana, Mandić, Jelena, Carević, Momir, Tekić, Jasmina, "The application of air abrasion in dentistry" in Srpski arhiv za celokupno lekarstvo, 142, no. 1-2 (2014):99-105,
https://doi.org/10.2298/SARH1402099M . .

TY  - JOUR
AU  - Beloica, Miloš
AU  - Vulićević, Zoran
AU  - Mandinić, Zoran
AU  - Radović, Ivana
AU  - Jovičić, Olivera
AU  - Carević, Momir
AU  - Tekić, Jasmina
PY  - 2014
UR  - https://smile.stomf.bg.ac.rs/handle/123456789/1915
AB  - Goal of contemporary dentistry is to decrease the patient's discomfort during treatment. Dentists aim to achieve maximum with the newly developed dental materials as well as with new cavity preparation techniques in the shortest time span. Since the development of the first constructed borer (drilling machine) for caries removal, the preparation techniques have considerably changed. The progress of dental materials as well as the cavity preparation techniques has led us to contemporary carbide tungsten and diamond borers that are used with obligatory water cooling. The innovation within this field represents newly developed polymer borers that can detect the difference between carious lesions and healthy tooth structure. In this way the cavity preparation may be performed without damaging dental healthy tissue. This is possible owing to their hardness which is lower than the hardness of intact dentin. Polymer borer preparation is painless with less vibration, while the increase in temperature is negligible. Lasers have been used in clinical dentistry since 1980s so it can be said that they represent a new technology. The function of lasers is based on ablation which requires water. Erbium lasers have shown the highest potential with their ability to produce effective ablation of hard dental tissues. Laser application in dentistry requires special training as well as some protective measures. Laser advantages, compared to traditional preparation techniques, involve the absence of vibration, painless preparation, possibility of preparation without anesthetic and easier patient's adjustment to dental intervention which is of importance, especially in pediatric dentistry.
AB  - Savremena stomatologija teži ka što manjoj traumatizaciji pacijenta prilikom rada uz maksimalni učinak. Savremeni materijali uz nove vidove preparacije kaviteta pružaju mogućnost sanacije karijesnih lezija u najkraćem vremenskom roku. Vidovi preparacije kaviteta su se znatno promenili otkako je uvedeno prvo mašinski napravljeno svrdlo za uklanjanje karijesa. Tehnološki napredak materijala za ispune i načina preparacije doveli su do savremenih karbidnih i dijamantskih svrdla koja se koriste uz obavezno vodeno hlađenje. Inovaciju na polju rotirajućih instrumenata predstavljaju polimerna 'pametna' svrdla, koja uklanjaju karijesnu leziju bez mogućnosti povređivanja i uklanjanja zdrave zubne strukture. Ovo je moguće zahvaljujući čvrstoći koju poseduju, koja je manja od čvrstoće zdravog dentina. Zahvaljujući prirodi materijala od kojih su izrađena, ova svrdla omogućuju bezbolniji rad uz manje vibracija i slabije zagrevanje zubne supstance. Laseri su relativno novo tehnološko sredstvo u stomatologiji, a njihova klinička upotreba počela je osamdesetih godina dvadesetog veka. Laseri funkcionišu po principu ablacije, za šta je neophodno prisustvo vode. Najveći potencijal među ispitivanim laserima pokazali su erbijumski laseri, kojima je moguće uraditi efikasnu ablaciju čvrstih zubnih tkiva. Za korišćenje lasera u stomatologiji neophodni su posebna obuka i odgovarajuće mere zaštite. Prednosti lasera u poređenju sa drugim metodama preparacije čvrstih zubnih tkiva su nepostojanje vibracija, bezbolan rad, mogućnost rada bez anestezije i lakše prilagođavanje pacijenta stomatološkim intervencijama, što je veoma značajno u dečjoj stomatologiji.
PB  - Srpsko lekarsko društvo, Beograd
T2  - Srpski arhiv za celokupno lekarstvo
T1  - Hard dental tissue minimal-invasive preparation using contemporary polymer rotating instruments and laser
T1  - Minimalno invazivna preparacija čvrstih zubnih tkiva savremenim polimernim rotirajućim instrumentima i laserom
VL  - 142
IS  - 5-6
SP  - 365
EP  - 370
DO  - 10.2298/SARH1406365B
ER  - 

@article{
author = "Beloica, Miloš and Vulićević, Zoran and Mandinić, Zoran and Radović, Ivana and Jovičić, Olivera and Carević, Momir and Tekić, Jasmina",
year = "2014",
abstract = "Goal of contemporary dentistry is to decrease the patient's discomfort during treatment. Dentists aim to achieve maximum with the newly developed dental materials as well as with new cavity preparation techniques in the shortest time span. Since the development of the first constructed borer (drilling machine) for caries removal, the preparation techniques have considerably changed. The progress of dental materials as well as the cavity preparation techniques has led us to contemporary carbide tungsten and diamond borers that are used with obligatory water cooling. The innovation within this field represents newly developed polymer borers that can detect the difference between carious lesions and healthy tooth structure. In this way the cavity preparation may be performed without damaging dental healthy tissue. This is possible owing to their hardness which is lower than the hardness of intact dentin. Polymer borer preparation is painless with less vibration, while the increase in temperature is negligible. Lasers have been used in clinical dentistry since 1980s so it can be said that they represent a new technology. The function of lasers is based on ablation which requires water. Erbium lasers have shown the highest potential with their ability to produce effective ablation of hard dental tissues. Laser application in dentistry requires special training as well as some protective measures. Laser advantages, compared to traditional preparation techniques, involve the absence of vibration, painless preparation, possibility of preparation without anesthetic and easier patient's adjustment to dental intervention which is of importance, especially in pediatric dentistry., Savremena stomatologija teži ka što manjoj traumatizaciji pacijenta prilikom rada uz maksimalni učinak. Savremeni materijali uz nove vidove preparacije kaviteta pružaju mogućnost sanacije karijesnih lezija u najkraćem vremenskom roku. Vidovi preparacije kaviteta su se znatno promenili otkako je uvedeno prvo mašinski napravljeno svrdlo za uklanjanje karijesa. Tehnološki napredak materijala za ispune i načina preparacije doveli su do savremenih karbidnih i dijamantskih svrdla koja se koriste uz obavezno vodeno hlađenje. Inovaciju na polju rotirajućih instrumenata predstavljaju polimerna 'pametna' svrdla, koja uklanjaju karijesnu leziju bez mogućnosti povređivanja i uklanjanja zdrave zubne strukture. Ovo je moguće zahvaljujući čvrstoći koju poseduju, koja je manja od čvrstoće zdravog dentina. Zahvaljujući prirodi materijala od kojih su izrađena, ova svrdla omogućuju bezbolniji rad uz manje vibracija i slabije zagrevanje zubne supstance. Laseri su relativno novo tehnološko sredstvo u stomatologiji, a njihova klinička upotreba počela je osamdesetih godina dvadesetog veka. Laseri funkcionišu po principu ablacije, za šta je neophodno prisustvo vode. Najveći potencijal među ispitivanim laserima pokazali su erbijumski laseri, kojima je moguće uraditi efikasnu ablaciju čvrstih zubnih tkiva. Za korišćenje lasera u stomatologiji neophodni su posebna obuka i odgovarajuće mere zaštite. Prednosti lasera u poređenju sa drugim metodama preparacije čvrstih zubnih tkiva su nepostojanje vibracija, bezbolan rad, mogućnost rada bez anestezije i lakše prilagođavanje pacijenta stomatološkim intervencijama, što je veoma značajno u dečjoj stomatologiji.",
publisher = "Srpsko lekarsko društvo, Beograd",
journal = "Srpski arhiv za celokupno lekarstvo",
title = "Hard dental tissue minimal-invasive preparation using contemporary polymer rotating instruments and laser, Minimalno invazivna preparacija čvrstih zubnih tkiva savremenim polimernim rotirajućim instrumentima i laserom",
volume = "142",
number = "5-6",
pages = "365-370",
doi = "10.2298/SARH1406365B"
}

Beloica, M., Vulićević, Z., Mandinić, Z., Radović, I., Jovičić, O., Carević, M.,& Tekić, J.. (2014). Hard dental tissue minimal-invasive preparation using contemporary polymer rotating instruments and laser. in Srpski arhiv za celokupno lekarstvo
Srpsko lekarsko društvo, Beograd., 142(5-6), 365-370.
https://doi.org/10.2298/SARH1406365B

Beloica M, Vulićević Z, Mandinić Z, Radović I, Jovičić O, Carević M, Tekić J. Hard dental tissue minimal-invasive preparation using contemporary polymer rotating instruments and laser. in Srpski arhiv za celokupno lekarstvo. 2014;142(5-6):365-370.
doi:10.2298/SARH1406365B .

Beloica, Miloš, Vulićević, Zoran, Mandinić, Zoran, Radović, Ivana, Jovičić, Olivera, Carević, Momir, Tekić, Jasmina, "Hard dental tissue minimal-invasive preparation using contemporary polymer rotating instruments and laser" in Srpski arhiv za celokupno lekarstvo, 142, no. 5-6 (2014):365-370,
https://doi.org/10.2298/SARH1406365B . .

TY  - THES
AU  - Tekić, Jasmina
PY  - 2014
UR  - http://eteze.bg.ac.rs/application/showtheses?thesesId=2823
UR  - https://fedorabg.bg.ac.rs/fedora/get/o:11021/bdef:Content/download
UR  - http://vbs.rs/scripts/cobiss?command=DISPLAY&base=70036&RID=47556111
UR  - http://nardus.mpn.gov.rs/123456789/5269
UR  - https://smile.stomf.bg.ac.rs/handle/123456789/975
AB  - The research presented in this thesis is excellent service in a dental practice. How to define it , how to model , how to develop a model of the dental care system , whose services will have these features . All these aspects should be considered as a model which should be applied in Serbia , where these issues in recent years given special attention , but not in this area , but for some other branches of medicine . For these reasons, this study is of particular importance . The main objective of this research is to develop a model for excellent dental organization that will by itself generate excellent dental care. Today, we have developed models of organizations that manage the quality of their business by applying the model of business excellence . Of course , we're talking about organizations that generate products or services of world class quality . Therefore, the secondary objective of this research is based on the experiences of developed countries , to carry out evaluations dostigntog upravljnja level of quality in the SHC in our country , and that is the basis of designing a model of excellent dental organization that will provide and excellent dental care.
AB  - Predmet istraživanja u ovoj tezi je izvrsna usluga u stomatološkoj praksi. Kako je definisati, kako je modelirati, kako razviti model organizacije stomatološke zdravstvene zaštite, čija usluga će imati ove karakteristike. Sve ove aspekte treba razmatrati kao model koga treba primeniti u Srbiji, gde se ovim pitanjima u poslednjih nekoliko godina pridaje posebna pažnja, ali ne za ovu oblast, već za neke druge grane medicine. Iz tih razloga ova istraživanja imaju poseban značaj. Osnovni cilj ovih istraživanja je da se razvije model za izvrsnu stomatološku organizaciju koja će sama od sebe da generiše izvrsnu stomatološku uslugu. Danas imamo razvijene modele organizacija koje upravljaju kvalitetom svog biznisa primenjujući modele poslovne izvrsnosti. Naravno, ovde se radi o organizacijama koje generišu proizvode ili usluge svetske klase kvaliteta. Zato je sekundarni cilj ovih istraživanja da se na bazi iskustva iz razvijenih zemalja, izvrši ocena dostigntog nivoa upravljnja kvalitetom u SZZ u našoj zemlji, pa da se na bazi toga projektuje model izvrsne stomatološke organizacije koja će davati i izvrsne stomatološke usluge.
PB  - Univerzitet u Beogradu, Stomatološki fakultet
T1  - Research and development models of excellence for dental health
T1  - Istraživanje i razvoj modela izvrsnosti za stomatološku zdravstvenu zaštitu
UR  - https://hdl.handle.net/21.15107/rcub_nardus_5269
ER  - 

@phdthesis{
author = "Tekić, Jasmina",
year = "2014",
abstract = "The research presented in this thesis is excellent service in a dental practice. How to define it , how to model , how to develop a model of the dental care system , whose services will have these features . All these aspects should be considered as a model which should be applied in Serbia , where these issues in recent years given special attention , but not in this area , but for some other branches of medicine . For these reasons, this study is of particular importance . The main objective of this research is to develop a model for excellent dental organization that will by itself generate excellent dental care. Today, we have developed models of organizations that manage the quality of their business by applying the model of business excellence . Of course , we're talking about organizations that generate products or services of world class quality . Therefore, the secondary objective of this research is based on the experiences of developed countries , to carry out evaluations dostigntog upravljnja level of quality in the SHC in our country , and that is the basis of designing a model of excellent dental organization that will provide and excellent dental care., Predmet istraživanja u ovoj tezi je izvrsna usluga u stomatološkoj praksi. Kako je definisati, kako je modelirati, kako razviti model organizacije stomatološke zdravstvene zaštite, čija usluga će imati ove karakteristike. Sve ove aspekte treba razmatrati kao model koga treba primeniti u Srbiji, gde se ovim pitanjima u poslednjih nekoliko godina pridaje posebna pažnja, ali ne za ovu oblast, već za neke druge grane medicine. Iz tih razloga ova istraživanja imaju poseban značaj. Osnovni cilj ovih istraživanja je da se razvije model za izvrsnu stomatološku organizaciju koja će sama od sebe da generiše izvrsnu stomatološku uslugu. Danas imamo razvijene modele organizacija koje upravljaju kvalitetom svog biznisa primenjujući modele poslovne izvrsnosti. Naravno, ovde se radi o organizacijama koje generišu proizvode ili usluge svetske klase kvaliteta. Zato je sekundarni cilj ovih istraživanja da se na bazi iskustva iz razvijenih zemalja, izvrši ocena dostigntog nivoa upravljnja kvalitetom u SZZ u našoj zemlji, pa da se na bazi toga projektuje model izvrsne stomatološke organizacije koja će davati i izvrsne stomatološke usluge.",
publisher = "Univerzitet u Beogradu, Stomatološki fakultet",
title = "Research and development models of excellence for dental health, Istraživanje i razvoj modela izvrsnosti za stomatološku zdravstvenu zaštitu",
url = "https://hdl.handle.net/21.15107/rcub_nardus_5269"
}

Tekić, J.. (2014). Research and development models of excellence for dental health. 
Univerzitet u Beogradu, Stomatološki fakultet..
https://hdl.handle.net/21.15107/rcub_nardus_5269

Tekić J. Research and development models of excellence for dental health. 2014;.
https://hdl.handle.net/21.15107/rcub_nardus_5269 .

Tekić, Jasmina, "Research and development models of excellence for dental health" (2014),
https://hdl.handle.net/21.15107/rcub_nardus_5269 .

TY  - JOUR
AU  - Tekić, Jasmina
AU  - Majstorović, Vidosav
AU  - Marković, Dejan
AU  - Nikodijević, Angelina
AU  - Stamenković, Dragoslav
PY  - 2011
UR  - https://smile.stomf.bg.ac.rs/handle/123456789/1669
AB  - The standards ISO 9000 series, brought in 1987, were the driving force for the development and application of quality management (QM) in various areas, including health care. Currently, there are over one million certificates for quality management (QMC), and they were main initiators of quality improvement. In addition to the model for quality management of products/services, other models are also in use. The aim of this study was to present methods and techniques for quality improvement of health services, with special emphasis on dental health care services (DHS), and possibility for enhancement.
AB  - Standardi serije ISO 9000, doneti 1987. godine, bili su pokretač razvoja i primene principa upravljanja kvalitetom u različitim oblastima, pa i u zdravstvenoj zaštiti. Danas u svetu postoji više od milion sertifikata za upravljanje kvalitetom, tako da se može reći da su oni bili osnovni pokretač unapređenja kvaliteta. Pored modela za upravljanje kvalitetom proizvoda i usluga, danas se u ovoj oblasti koriste različiti modeli. Cilj ovog rada je bio da se predstave metode i tehnike unapređenja kvaliteta zdravstvenih usluga, s posebnim osvrtom na usluge stomatološke zdravstvene zaštite i aspekt unapređenja kvaliteta u njoj.
PB  - Srpsko lekarsko društvo - Stomatološka sekcija, Beograd
T2  - Stomatološki glasnik Srbije
T1  - Quality management in dental health care: Present and future development
T1  - Upravljanje kvalitetom u stomatološkoj zdravstvenoj zaštiti - stanje i budući razvoj
VL  - 58
IS  - 1
SP  - 35
EP  - 43
DO  - 10.2298/SGS1101035T
ER  - 

@article{
author = "Tekić, Jasmina and Majstorović, Vidosav and Marković, Dejan and Nikodijević, Angelina and Stamenković, Dragoslav",
year = "2011",
abstract = "The standards ISO 9000 series, brought in 1987, were the driving force for the development and application of quality management (QM) in various areas, including health care. Currently, there are over one million certificates for quality management (QMC), and they were main initiators of quality improvement. In addition to the model for quality management of products/services, other models are also in use. The aim of this study was to present methods and techniques for quality improvement of health services, with special emphasis on dental health care services (DHS), and possibility for enhancement., Standardi serije ISO 9000, doneti 1987. godine, bili su pokretač razvoja i primene principa upravljanja kvalitetom u različitim oblastima, pa i u zdravstvenoj zaštiti. Danas u svetu postoji više od milion sertifikata za upravljanje kvalitetom, tako da se može reći da su oni bili osnovni pokretač unapređenja kvaliteta. Pored modela za upravljanje kvalitetom proizvoda i usluga, danas se u ovoj oblasti koriste različiti modeli. Cilj ovog rada je bio da se predstave metode i tehnike unapređenja kvaliteta zdravstvenih usluga, s posebnim osvrtom na usluge stomatološke zdravstvene zaštite i aspekt unapređenja kvaliteta u njoj.",
publisher = "Srpsko lekarsko društvo - Stomatološka sekcija, Beograd",
journal = "Stomatološki glasnik Srbije",
title = "Quality management in dental health care: Present and future development, Upravljanje kvalitetom u stomatološkoj zdravstvenoj zaštiti - stanje i budući razvoj",
volume = "58",
number = "1",
pages = "35-43",
doi = "10.2298/SGS1101035T"
}

Tekić, J., Majstorović, V., Marković, D., Nikodijević, A.,& Stamenković, D.. (2011). Quality management in dental health care: Present and future development. in Stomatološki glasnik Srbije
Srpsko lekarsko društvo - Stomatološka sekcija, Beograd., 58(1), 35-43.
https://doi.org/10.2298/SGS1101035T

Tekić J, Majstorović V, Marković D, Nikodijević A, Stamenković D. Quality management in dental health care: Present and future development. in Stomatološki glasnik Srbije. 2011;58(1):35-43.
doi:10.2298/SGS1101035T .

Tekić, Jasmina, Majstorović, Vidosav, Marković, Dejan, Nikodijević, Angelina, Stamenković, Dragoslav, "Quality management in dental health care: Present and future development" in Stomatološki glasnik Srbije, 58, no. 1 (2011):35-43,
https://doi.org/10.2298/SGS1101035T . .

TY  - JOUR
AU  - Tekić, Jasmina
AU  - Majstorović, Vidosav
AU  - Marković, Dejan
AU  - Nikodijević, Angelina
AU  - Stamenković, Dragoslav
PY  - 2011
UR  - https://smile.stomf.bg.ac.rs/handle/123456789/1661
AB  - The evolution of concept development, quality management, ranging from models of inspection through quality control, quality assurance, quality management (QMS), total quality management and business models excellence. These models were first created in industry and later spread to services. The ISO 9000 family of standards, published by ISO the 1987th year, were the driving force of development and application of quality management (QM) in various areas, including health care. Today there are over one million certificates for QMS, so that it can be said that they were the main generators of quality improvement. In addition to the model for quality management of products / services, nowadays in the field of quality other quality management models are used too. Here we explore the development of models of business excellence (BE) for the dental health care.
AB  - Evolucija razvoja koncepta menadžmenta kvalitetom, se kretala od modela inspekcije, preko kontrole kvaliteta, obezbeđenja kvaliteta, menadžmenta kvalitetom (QMS), menadžmenta totalnim kvalitetom i poslovnom izvršnošću. Ovi modeli su prvo nastali u industriji a kasnije su se proširili i na usluge. Standardi ISO 9000 serije, doneti 1987. godine, bili su pokretač razvoja i primene menadžmenta kvalitetom ( QM-a) u različitim oblastima, pa i u zdravstvenoj zaštiti. Danas u svetu postoji preko milion sertifikata za QMS, tako da se može reći da su oni bili osnovni generator unapređenja kvaliteta. Pored modela za upravljanje kvalitetom proizvoda / usluge, danas se u oblasti kvaliteta koriste i drugi modeli upravljanja kvalitetom. Ovde se istražuje razvoj modela poslovne izvrsnosti (BE) za oblast stomatološke zdravstvene zaštite (SZZ).
PB  - Savez inženjera i tehničara Srbije, Beograd
T2  - Tehnika
T1  - Analysis principles for models of excellence in health care
T1  - Analiza principa za modele izvrsnosti u zdravstvenoj zaštiti
VL  - 66
IS  - 2
SP  - 335
EP  - 342
UR  - https://hdl.handle.net/21.15107/rcub_smile_1661
ER  - 

@article{
author = "Tekić, Jasmina and Majstorović, Vidosav and Marković, Dejan and Nikodijević, Angelina and Stamenković, Dragoslav",
year = "2011",
abstract = "The evolution of concept development, quality management, ranging from models of inspection through quality control, quality assurance, quality management (QMS), total quality management and business models excellence. These models were first created in industry and later spread to services. The ISO 9000 family of standards, published by ISO the 1987th year, were the driving force of development and application of quality management (QM) in various areas, including health care. Today there are over one million certificates for QMS, so that it can be said that they were the main generators of quality improvement. In addition to the model for quality management of products / services, nowadays in the field of quality other quality management models are used too. Here we explore the development of models of business excellence (BE) for the dental health care., Evolucija razvoja koncepta menadžmenta kvalitetom, se kretala od modela inspekcije, preko kontrole kvaliteta, obezbeđenja kvaliteta, menadžmenta kvalitetom (QMS), menadžmenta totalnim kvalitetom i poslovnom izvršnošću. Ovi modeli su prvo nastali u industriji a kasnije su se proširili i na usluge. Standardi ISO 9000 serije, doneti 1987. godine, bili su pokretač razvoja i primene menadžmenta kvalitetom ( QM-a) u različitim oblastima, pa i u zdravstvenoj zaštiti. Danas u svetu postoji preko milion sertifikata za QMS, tako da se može reći da su oni bili osnovni generator unapređenja kvaliteta. Pored modela za upravljanje kvalitetom proizvoda / usluge, danas se u oblasti kvaliteta koriste i drugi modeli upravljanja kvalitetom. Ovde se istražuje razvoj modela poslovne izvrsnosti (BE) za oblast stomatološke zdravstvene zaštite (SZZ).",
publisher = "Savez inženjera i tehničara Srbije, Beograd",
journal = "Tehnika",
title = "Analysis principles for models of excellence in health care, Analiza principa za modele izvrsnosti u zdravstvenoj zaštiti",
volume = "66",
number = "2",
pages = "335-342",
url = "https://hdl.handle.net/21.15107/rcub_smile_1661"
}

Tekić, J., Majstorović, V., Marković, D., Nikodijević, A.,& Stamenković, D.. (2011). Analysis principles for models of excellence in health care. in Tehnika
Savez inženjera i tehničara Srbije, Beograd., 66(2), 335-342.
https://hdl.handle.net/21.15107/rcub_smile_1661

Tekić J, Majstorović V, Marković D, Nikodijević A, Stamenković D. Analysis principles for models of excellence in health care. in Tehnika. 2011;66(2):335-342.
https://hdl.handle.net/21.15107/rcub_smile_1661 .

Tekić, Jasmina, Majstorović, Vidosav, Marković, Dejan, Nikodijević, Angelina, Stamenković, Dragoslav, "Analysis principles for models of excellence in health care" in Tehnika, 66, no. 2 (2011):335-342,
https://hdl.handle.net/21.15107/rcub_smile_1661 .

TY  - JOUR
AU  - Tekić, Jasmina
AU  - Majstorović, Vidosav
AU  - Marković, Dejan
AU  - Nikodijević, Angelina
AU  - Stamenković, Dragoslav
PY  - 2011
UR  - https://smile.stomf.bg.ac.rs/handle/123456789/1659
AB  - Business excellence models have a long history of development of sixty years. Today, the business excellence model can be essentially classified as world's most famous models/awards for excellence (Japanese, American and European), the most popular national models of excellence (the Australian, British, German, French), as well as models of excellence companies (Siemens, Philips, Toyota). In the world today there are about 120 models of excellence. The best way to improve quality of health organizations that have systems of quality management is by application of the concept of total quality (TQM). This approach ensures the improvement of overall performance of health organizations, primarily the internal organization including management, resources, processes and human resources, health services and performance of business results. The market requires high quality products and services to improve the quality of life, or TQM excellence models in all areas of social subjects operations. It is a process that never ends, and knowing the nature of man who was never satisfied with achieved, that is main driving force for social development. We are witnesses today that some countries are introducing awards to organizations which succeeded in implementation of TQM and models of excellence for quality achievement. The development of a model of business excellence (BE) for dental health care is the main subject of the current study. The aim of this study is to present and analyze the existing criteria for product excellence and based on that, to define criteria for models of excellence for dental health care in Serbia.
AB  - Istorija razvoja modela poslovne izvrsnosti duga je šezdeset godina. Oni se u osnovi mogu klasifikovati na: najpoznatije svetske modele - nagrade za izvrsnost (japanski, američki i evropski), najpoznatije nacionalne modele izvrsnosti (australijski, britanski, nemački, francuski) i kompanijske modele izvrsnosti (Siemens, Philips, Toyota). Danas u svetu postoji oko 120 modela izvrsnosti. Najbolji način za unapređenje kvaliteta zdravstvene organizacije jeste primena koncepta 'upravljanja ukupnim kvalitetom'. Ovaj pristup obezbeđuje unapređenje celokupnog poslovanja zdravstvene organizacije, prvenstveno interne organizacije, koja uključuje rukovodstvo, resurse, procese, kadrove, zdravstvene usluge i primenu poslovnih rezultata. Na tržištu se zahteva visok kvalitet proizvoda i usluga radi poboljšanja kvaliteta življenja, odnosno koncepta upravljanja ukupnim kvalitetom preko modela izvrsnosti poslovanja svih subjekata društva. To je proces bez kraja, poznavajući prirodu čoveka, koji nikada nije zadovoljan postignutim, što je osnovna pokretačka snaga razvoja društva. Svedoci smo da neke države uvode priznanja za organizacije koje su u određenom periodu napravile relevantan uspeh u primeni koncepta upravljanja ukupnim kvalitetom, odnosno u ostvarivanju modela izvrsnosti u postizanju kvaliteta. Ovde se istražuje razvoj modela poslovne izvrsnosti za oblast stomatološke zdravstvene zaštite. Cilj rada bio je da se predstave i analiziraju kriterijumi za model izvrsnosti, te na osnovu toga definišu kriterijumi modela izvrsnosti za stomatološku zdravstvenu zaštitu u Republici Srbiji.
PB  - Srpsko lekarsko društvo - Stomatološka sekcija, Beograd
T2  - Stomatološki glasnik Srbije
T1  - Main criteria for models of excellence in health care
T1  - Glavni kriterijumi za modele izvrsnosti u zdravstvenoj zaštiti
VL  - 58
IS  - 3
SP  - 147
EP  - 155
DO  - 10.2298/SGS1103147T
ER  - 

@article{
author = "Tekić, Jasmina and Majstorović, Vidosav and Marković, Dejan and Nikodijević, Angelina and Stamenković, Dragoslav",
year = "2011",
abstract = "Business excellence models have a long history of development of sixty years. Today, the business excellence model can be essentially classified as world's most famous models/awards for excellence (Japanese, American and European), the most popular national models of excellence (the Australian, British, German, French), as well as models of excellence companies (Siemens, Philips, Toyota). In the world today there are about 120 models of excellence. The best way to improve quality of health organizations that have systems of quality management is by application of the concept of total quality (TQM). This approach ensures the improvement of overall performance of health organizations, primarily the internal organization including management, resources, processes and human resources, health services and performance of business results. The market requires high quality products and services to improve the quality of life, or TQM excellence models in all areas of social subjects operations. It is a process that never ends, and knowing the nature of man who was never satisfied with achieved, that is main driving force for social development. We are witnesses today that some countries are introducing awards to organizations which succeeded in implementation of TQM and models of excellence for quality achievement. The development of a model of business excellence (BE) for dental health care is the main subject of the current study. The aim of this study is to present and analyze the existing criteria for product excellence and based on that, to define criteria for models of excellence for dental health care in Serbia., Istorija razvoja modela poslovne izvrsnosti duga je šezdeset godina. Oni se u osnovi mogu klasifikovati na: najpoznatije svetske modele - nagrade za izvrsnost (japanski, američki i evropski), najpoznatije nacionalne modele izvrsnosti (australijski, britanski, nemački, francuski) i kompanijske modele izvrsnosti (Siemens, Philips, Toyota). Danas u svetu postoji oko 120 modela izvrsnosti. Najbolji način za unapređenje kvaliteta zdravstvene organizacije jeste primena koncepta 'upravljanja ukupnim kvalitetom'. Ovaj pristup obezbeđuje unapređenje celokupnog poslovanja zdravstvene organizacije, prvenstveno interne organizacije, koja uključuje rukovodstvo, resurse, procese, kadrove, zdravstvene usluge i primenu poslovnih rezultata. Na tržištu se zahteva visok kvalitet proizvoda i usluga radi poboljšanja kvaliteta življenja, odnosno koncepta upravljanja ukupnim kvalitetom preko modela izvrsnosti poslovanja svih subjekata društva. To je proces bez kraja, poznavajući prirodu čoveka, koji nikada nije zadovoljan postignutim, što je osnovna pokretačka snaga razvoja društva. Svedoci smo da neke države uvode priznanja za organizacije koje su u određenom periodu napravile relevantan uspeh u primeni koncepta upravljanja ukupnim kvalitetom, odnosno u ostvarivanju modela izvrsnosti u postizanju kvaliteta. Ovde se istražuje razvoj modela poslovne izvrsnosti za oblast stomatološke zdravstvene zaštite. Cilj rada bio je da se predstave i analiziraju kriterijumi za model izvrsnosti, te na osnovu toga definišu kriterijumi modela izvrsnosti za stomatološku zdravstvenu zaštitu u Republici Srbiji.",
publisher = "Srpsko lekarsko društvo - Stomatološka sekcija, Beograd",
journal = "Stomatološki glasnik Srbije",
title = "Main criteria for models of excellence in health care, Glavni kriterijumi za modele izvrsnosti u zdravstvenoj zaštiti",
volume = "58",
number = "3",
pages = "147-155",
doi = "10.2298/SGS1103147T"
}

Tekić, J., Majstorović, V., Marković, D., Nikodijević, A.,& Stamenković, D.. (2011). Main criteria for models of excellence in health care. in Stomatološki glasnik Srbije
Srpsko lekarsko društvo - Stomatološka sekcija, Beograd., 58(3), 147-155.
https://doi.org/10.2298/SGS1103147T

Tekić J, Majstorović V, Marković D, Nikodijević A, Stamenković D. Main criteria for models of excellence in health care. in Stomatološki glasnik Srbije. 2011;58(3):147-155.
doi:10.2298/SGS1103147T .

Tekić, Jasmina, Majstorović, Vidosav, Marković, Dejan, Nikodijević, Angelina, Stamenković, Dragoslav, "Main criteria for models of excellence in health care" in Stomatološki glasnik Srbije, 58, no. 3 (2011):147-155,
https://doi.org/10.2298/SGS1103147T . .