Employees in the health care management transformation

Abstract

Introduction: The importance of studying management in one of the most sensitive and complex areas of human endeavor that is healthcare is of great significance for providing high quality and efficient easily-accessible healthcare in the future. Studying the challenges that need to be overcome towards achieving this goal is of great importance not only from the viewpoint of scientific management theory but primarily to help bring about strategically important decisions that are crucial for the continued evolution and reformation of the healthcare system, in which the employees have a new, much more complex role. The objective: was to more thoroughly study, describe and understand the role the employees have in the transformation of health care management. Material and method: During this research the material used was foreign and local literature, processed using the Analytical method as well as the Observation and Comparative methods. Conclusion: In the transformation of the health care management a very important role is played by the health care employees. Without the transformation of the current practice and significant changes in both the structure and work ethic of all the employees in health care services (nurses and people in management alike) there will be no improvement in the health care system overall.

Uvod: Značaj proučavanja menadžmenta u jednom od najkompleksnijih i najosetljivijih ljudskih delatnosti kao što je zdravstvo od izuzetne je važnosti za budućnost pružanja kvalitetne i efikasne, svakom dostupne zdravstvene zaštite. Važnost proučavanja ove problematike bitna je ne samo sa gledišta naučne teorije o menadžmentu, već, pre svega, radi donošenja strateški važnih odluka za dalje funkcionisanje i razvoj novog, reformisanog zdravstvenog sistema u kome zaposleni u zdravstvu imaju novu, mnogo kompleksniju ulogu. Cilj rada je bio da se jasnije prouči, opiše i sagleda uloga zaposlenih u zdravstvu u transformaciji zdravstvenog menadžmenta. Materijal i metod: Prilikom istraživanja ove teme materijal za rad je bila strana i domaća literatura, obrađena korišćenjem Analitičkih metoda, a koristio se i Metod posmatranja , kao i Komparativne metode. Zaključak: Uloga zaposlenih u zdravstvu u transformaciji zdravstvenog menadžmenta je izuzetno kompleksna i važna. Bez temeljne transformacije dosadašnje prakse rukovođenja u zdravstvu i bez značajnih promena, kako u strukturi, tako i u radu svih zaposlenih u zdravstvenim službama, bilo da se radi o medicinskom ili ne medicinskom osoblju, neće biti ni poboljšanja u zdravstvenom sistemu u celini.